What is a Virtual Assistant (VA)?
A Virtual Assistant is someone working online to help businesses, professionals, or entrepreneurs with everyday tasks—from home or anywhere with internet.
EEVA Connect will focus on General VA support, Email Marketing, Social Media Management, Creative (audio, video, graphics), and Website Management to help businesses run smoothly and grow online.
There are also other VA services globally—like accounting, real estate assistance, healthcare support, and more.
Quick Stats (Global)
• The global virtual assistant market has been booming: valued around $5.5 B in 2022, projected to reach $18.6 B by 2026—a fast growth with ~35% annual CAGR.
• By 2026, it’s expected to hit $14–14.3 B, growing at ~34% CAGR from 2019–2026.
• Adoption is widespread: over 60% of businesses plan to make more use of VAs soon, and 50% plan to add or expand VA tech in 2024.
• Common benefits reported:
- 30–40% cuts in customer support or operational costs
- ~20% more time saved by employees on repetitive tasks
- Boosted customer satisfaction and productivity—77% of businesses report improvement.
• Industry spread: VAs are used across healthcare, banking, retail, e-commerce, with healthcare assistant markets projected to grow from ~$0.44 B (2022) to ~$2.1 B by 2027.
• Regionally, North America led with ~35% market share, Europe next, and Asia-Pacific growing fastest (~27–35% CAGR) as digital demand surges.
Quick Stats (Philippines)
• 1.82 million Filipinos employed in IT-BPM/VA-related services (2024)
• Revenue of the IT-BPM industry: $38 B in 2024, projected to hit $40 B in 2025
• #22 globally, #2 in Asia for English language proficiency
• Outsourcing to Filipino VAs can save businesses 30–60% compared to local hires overseas
Global Demand for VAs
• Remote work: WFH norms and digital-first strategies have made VAs critical for modern business operations.
• High-demand industries include:
1. Health & medical (e.g., patient support, admin roles),
2. Real estate (transaction support),
3. E-commerce (product listings, order management), and
4. Creative fields (video/podcast editing, content production).
Why the Philippines is a Top Choice
• Skilled People: Over 1.8 million Filipinos already work in online service jobs.
• English Fluency: The Philippines is ranked #2 in Asia for English skills.
• Cultural Fit: Easy to work with U.S., Europe, and Asia because of similar communication styles.
• Affordable: Businesses save 30–60% in costs compared to hiring locally abroad.
• Work-from-Home Ready: Many Filipinos already have experience working online.
Why VAs Matter in the Philippines
• Jobs without leaving home: Perfect for single parents, young graduates, or people outside big cities.
• Inclusive work: Even those who can’t relocate to big cities can now earn online.
• Boosts local economy: More families can earn, spend, and grow from their homes.
EEVA Connect’s Role
EEVA Connect is a non-stock, non-profit based in Albay focused on training, supporting, and connecting Filipino VAs to global opportunities.
What EEVA does:
• Training in the five core services (General VA, Email Marketing, Social Media, Audio–Video–Graphics, Website Management)
• Matching trainees with real client jobs
• Community building—monthly events, peer groups, mentorship
• Inclusive outreach—targeting out-of-school youth, solo parents, career shifters
Flagship programs:
• Three-Part VA Starter Series (Barangay, City/Town and Local Parishes)
• VA Excellence Award 2026 — recognizing success stories (the first ever in the Philippines)
• Global Immersion Program — training with U.S. best practices
Empowering Excellence in Virtual Assistants 